The second-hand marketplace Members Share Anger About Sizing Modifications
Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.
This online marketplace has revised its size classifications for female and kids' apparel without notifying every member regarding the update.
Online Platforms Response
Countless users and merchants have taken to social media stating that platform listings now display a modified sizing category compared to what was initially listed due to the recalibration.
Vinted explained the updated approach better aligns with similar services.
The platform has recommended to review their products and adjust the sizing manually if necessary, which has left users frustrated.
Sizing System Changes
Earlier, the sizes had both a single numeric size and a letter, for instance S/8 or M/10.
The updated approach includes a letter and a range like S/UK 8-10.
For certain items, the measurements have been reclassified - such as a large size was previously a 12 but is now a UK 16-18.
Shopper Experiences
Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," the way the service now categorizes.
A different member, from Glasgow, stated items she posted with size 14 tags were appearing on the platform as measurements 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she said.
Necessary Adjustments
Another shopper, based in Derby, stated she felt frustrated by the change as she had to manually change the measurements for "each individual item".
"For me this is particularly frustrating, since I have chronic health issues and platform income has been essential for me since losing part of my income," she stated.
Service Background
The app has more than 100 million shoppers, comprising 18 million UK members.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This represents another occasion that an unexpected update within the service has received backlash: earlier, Vinted reversed a change regarding delivery choices after backlash from users.
